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At 11f222, this policy explains exactly what information we collect when you use your account, how we store it, and what choices you have. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the payment method you choose to link, such as Nagad or Rocket. We also record transaction activity associated with your account wallet so that your deposit and withdrawal history is visible to you at any time through your account page. Technical data — device type, browser session details and IP address — is gathered automatically each time you connect, and we use this to keep your account secure and to present the site correctly on your mobile screen. We do not sell your personal data to third parties for marketing purposes. Where we share data with service partners, it is limited to what those partners need to operate the functions you are using — for example, processing a Nagad transfer or verifying a Rocket wallet connection. Retention periods follow the requirements of applicable law; once data is no longer required for the purpose it was collected, we delete or anonymise it. This policy covers the 11f222 platform at the domain 11f222. Availability of these services and the rights described here depend on your local law and the eligible regions from which you access the site.
This policy applies to data processed through the 11f222 platform at 11f222. It does not extend to third-party services you may reach through links on our pages. The four areas below clarify what falls inside and outside its scope, so you know exactly what protections apply to each part of your activity here.
Data you submit when creating or updating your account — login credentials, contact information and identity verification details — falls fully within this policy. We control how this data is stored, who can view it and how long we keep it.
Payment records linked to Nagad, Rocket or other configured wallet routes on your account are covered here. We hold these records to support your transaction history view and to meet any applicable record-keeping obligations under local law.
Your browsing activity within 11f222 — pages visited, games opened, lobby sections browsed — is captured in session logs. These logs help us identify technical issues and are retained only for the period needed to serve that purpose.
External sites, payment networks or services you reach by leaving 11f222 operate under their own privacy terms. We have no control over those environments and this policy does not apply to them once you leave our domain.
You have practical actions available under this policy without needing to navigate legal processes. Log into your account and open the account settings page — your registered contact details, linked wallet information and transaction history are all shown there. If any detail is wrong, the account settings page includes fields you can update directly. For records that are not editable from your account page, or if you want to ask about how a specific piece of data is being used, you can reach our support team through the contact routes published on the site. We will respond to data questions and correction requests through those same channels. If you want to ask about the deletion of your account data, or to understand the basis on which we hold a particular record, raise it through the support route — we will review it and reply with the specific answer for your situation. The rights available to you may depend on the jurisdiction you are accessing the site from.
Open your account settings page after logging in. Your registered name, contact details, linked payment method and full transaction history are shown there — no separate request needed for those standard fields.
Editable fields on the account settings page let you update contact information directly. If a field is locked, contact our support team with the correction you need and we will process it from our side.
Send your question through the support route published on the site. Describe which data point your query is about and we will provide a direct answer rather than a generic response.
For deletion requests or questions about retention, use the same published support contact. We will confirm receipt and respond with the outcome specific to your account and applicable local requirements.
If you have a question about your data, a correction to request or a concern about how your information is handled, the routes below are the ones we actually monitor. Use the channel that works best for your device — all three reach the same support team.
Open the chat widget on any page of 11f222 while logged in. Describe your data or privacy question and our team will respond through the same chat session. This is the fastest path for account-specific queries.
Send a written query to the support email address published on the contact page of 11f222. Include your registered account details and a clear description of the data matter so we can locate your record and reply accurately.
The help section inside your account area on 11f222 includes a form for account and data requests. Fill in the relevant fields and submit — your request is routed directly to the team that handles account and data matters.
We take a straightforward approach to data handling: collect what is needed, protect it while we hold it, and delete it when the purpose is met. The four points below cover the areas we get asked about most — cookies, account security, retention and how to request changes.
We use cookies to keep your session active while you navigate the site and to remember preferences like your chosen language. We do not use cookies to track your activity on other sites. You can manage cookie settings through your browser at any time, though disabling them may affect how the account page functions.
Your account credentials are stored in encrypted form. When you link a Nagad or Rocket wallet, we hold only the reference data needed to process your transaction — not your full wallet credentials. If you notice unexpected activity on your account, contact us immediately through the published support route.
We keep account data for as long as your account is active and for the period required by applicable law after it closes. Transaction records linked to Nagad, Rocket or bKash wallet activity are retained to support your history view and any dispute resolution that may arise.
To update, correct or request removal of your data, use the support routes listed on 11f222. State clearly what data the request concerns. We will confirm what action is possible under applicable local law and complete it within the timeframe that law specifies.
These are the questions our account holders ask most often about how this policy works in practice. If your question is not covered here, reach us through the support routes on the site.
We hold the registration details you submitted, your linked payment method reference (such as Nagad or Rocket), your transaction history and technical session data. You can view most of this directly on your account settings page after logging in.
Yes. Log into your account and open the transaction history section. Every deposit and withdrawal linked to your account wallet — including Nagad and Rocket activity — is listed there with date and amount, as recorded at the time of each transaction.
We share data only with service partners that need it to operate a function you are using — for example, processing a Rocket or Nagad wallet transfer. We do not sell your personal data to third parties for advertising or any other commercial purpose outside the platform.
Open the account settings page and edit the relevant field directly. If the field is locked and cannot be changed from your end, contact the support team through the chat or email route on 11f222 and describe the correction needed — we will handle it from our side.
Retention after account closure follows the requirements of applicable local law. Transaction records are kept for the period those rules specify, then deleted or anonymised. If you want to know the retention period for a specific data type, ask us through the published support contact.
This policy applies to the 11f222 platform at 11f222. Whether you can access the platform and what rights apply to your data depends on your local law and eligible region. If you are in Bangladesh, check the applicable local regulations before using the service.